By Phil Clements
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Most folk pay attention at lower than 1 / 4 in their means. we are beaten with info, pulled in several instructions, and feature often now not been taught the main crucial listening abilities. the fact is: the straightforward key to powerful listening is desirous to be stable at it. and somebody can do it.
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Additional resources for Be Positive: A Guide for Managers (Better Management Skills)
9. 10. I always thought they were a creep. I need to work out what went well so that I can repeat it. Thanks for that ... no qualification, just thanks. If you ticked, 1, 3, 4, 5, 7 or 8, the chances are that you need to do some work on receiving positive feedback. Many of us have become so used to operating in a world which just focuses on the negative that it has become difficult to accept positive feedback. If you find it difficult, do you think it will be any different for your staff? Bear in mind that if you find it difficult to accept positive feedback from others, this will almost certainly get in the way of your being able to give positive feedback.
I can’t spell’ (no one has ever tried to help me spell better or I have never heard of spellcheckers on word processors). ‘I don’t know enough to do better than I am doing at the moment’ (I have never even considered a training course or further qualification). By now you will almost certainly have seen that such thinking is negative and will not help the person to develop. Yet, with a little positive attitude in terms of interest, encouragement, needs analysis, and support in helping you find out what 30 be positive learning opportunities are available, you can turn low expectations into high expectations.
The tone of voice they adopted? The content of what they were saying? The non-verbal behaviour they used? The lack of eye contact? Take a moment to examine how genuine you are in the way you deal with those you manage. Think through your personal answers to the following questions, if you wish making notes about examples of the circumstances giving rise to your answer. Do I ever manipulate people to get my own way? Is my concern for the success of the team based on a belief in the team or the credit I will get for it?
Be Positive: A Guide for Managers (Better Management Skills) by Phil Clements